8.35am - 8.55am 

Registration and arrival  

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9.00am - 9.30am 

Welcome and introductions  

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9.30am - 10.00am 

Understanding NDIS and Aged Care Effective Structure for Tax and Asset Protection Purposes

Hien Tran-Mach

BDO 

As regulatory scrutiny, financial risk, and workforce liability continue to intensify in 2026, the way NDIS and aged care providers structure their organisations has never been more critical.

 

This session provides a detailed examination of corporate, trust, and group structures, with a focus on tax efficiency, asset protection, and risk management for providers operating in complex service environments.

Attendees will gain insight into how different structures impact liability exposure, funding flows, governance responsibilities, and long-term sustainability.

 

The session will explore common structural weaknesses identified in provider audits and transactions, as well as practical strategies to protect assets, segregate risk, and support future growth, diversification, or succession planning.

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10.00am - 10.30am 

NDIS Integrity, Compliance & Fraud Risk Management

David Moody 

Management Governance Australia 

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With the continued strengthening of NDIS integrity measures in 2026, providers are expected to demonstrate robust systems for financial accountability, ethical billing, and operational transparency.

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This session provides an in-depth examination of compliance risk, fraud exposure, and governance obligations under the evolving integrity framework.

Attendees will gain practical guidance on implementing internal controls, preparing for audits and reviews, responding to regulator enquiries, and reducing the risk of funding recovery, sanctions, or reputational damage. The session focuses on prevention, preparedness, and defensible operational practices.

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10.30am - 10.45am 

Morning tea     

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10.45am - 11.05am 

Driving Operational efficiency through Modern Expense Management in the NDIS

Sheri Alexander

Inlogik (Expense Me) 

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Administrative tasks can consume valuable time that would otherwise be spent supporting participants.

This session explores how modern expense management solutions can streamline financial processes, reduce manual administration, and improve the experience for frontline support workers while strengthening compliance and operational efficiency for NDIS providers.

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Key Learning Outcomes
•    Reducing paperwork, manual data entry, and expense reconciliation
•    Simplifying receipt capture, approvals, and reimbursement workflows
•    Enhancing the frontline staff experience by minimising administrative burden
•    Improving financial visibility, governance, and compliance
•    Real-world NDIS provider case studies and measurable customer outcomes

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11.05am - 11.40am  

Navigating Employers’ Obligations

Hien Tran-Mach

BDO 

Employer compliance remains a significant operational and financial risk for NDIS and aged care providers.
This session provides a comprehensive overview of employer obligations in 2026, including fringe benefits tax, payroll tax, superannuation and PAYG withholding.
The presentation will examine how multi-jurisdictional operations and complex rostering models increase exposure to non-compliance and provide an update on impending changes.
 
Attendees will gain practical guidance on dealing with current regulatory expectations, reducing the risk of penalties, retrospective liabilities and audit findings.

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11.40am - 12.00pm ​

Q & A  

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12.00pm - 1.00pm   

Lunch 

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1.00pm - 1.45pm  

The Hidden Financial Risk in Rostering: SCHADS, Compliance & Margin Leakage in NDIS & Aged Care

Emma Dawson 

Effective Hr 

While often treated as an HR or payroll issue, the SCHADS Award has become one of the most significant financial, compliance and governance risk drivers in NDIS, SIL, community care and aged care services.

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As workforce pressures intensify and service delivery becomes more complex, rostering decisions are now directly impacting provider profitability, compliance exposure and operational sustainability. Small errors in interpretation or application of the SCHADS Award can rapidly escalate into systemic underpayment risks, audit findings, cashflow pressure and reputational damage.

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This session examines how SCHADS is shaping the true cost structure of care delivery and where providers are most vulnerable to margin leakage and compliance breakdown.

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Key discussion points include:

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• How SCHADS Award interpretation directly impacts service profitability

• Common payroll and rostering errors driving underpayment risk

• The financial impact of minimum shift lengths, penalties and travel time rules

• Where providers unknowingly lose margin through inefficient workforce models

• The link between rostering decisions, compliance breaches and audit exposure

• Governance responsibility for wage compliance and workforce controls

• Strategies to improve rostering efficiency while maintaining compliance

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Attendees will gain practical insight into how workforce design, payroll systems and rostering governance directly influence financial performance, compliance risk and long-term sustainability across NDIS and aged care service models.

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1.45pm - 2.20pm     

Buying or Selling an Existing NDIS Business

Mergers, acquisitions, and exits within the NDIS sector require careful navigation of financial, legal, and compliance risk.

This session examines the full lifecycle of buying or selling an NDIS business, including valuation drivers, due diligence priorities, regulatory considerations, and transition planning.

Attendees will gain a clear understanding of common transaction risks, compliance red flags, and strategies to protect service continuity, workforce stability, and funding integrity during ownership change.

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2.20pm - 3.00pm 

Protect Your Bottom Line: The Provider’s Role in Preventing Restrictive Practice Breaches

Understand how NDIS providers can reduce organisational risk, strengthen compliance, and avoid significant financial penalties associated with restrictive practice breaches — with fines potentially exceeding $300,000.

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Restrictive practices are no longer viewed solely as a clinical, behaviour support or frontline service issue.

Under the evolving NDIS regulatory environment, providers are increasingly being held accountable for the governance, oversight, reporting and management of restrictive practices across their organisation.

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With heightened scrutiny from the NDIS Quality and Safeguards Commission, stronger compliance expectations and the potential for significant civil penalties, providers must ensure they have robust systems, governance frameworks and workforce practices in place to identify, reduce and appropriately manage restrictive practices.

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This session will explore the latest regulatory expectations, emerging compliance risks and the practical steps providers can take to protect participants while safeguarding their organisation from financial, operational and reputational harm.

Attendees will gain a clearer understanding of where provider liability sits, what regulators are looking for, and how proactive governance can minimise risk and strengthen organisational resilience.

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Key Discussion Areas

• Current NDIS regulatory expectations and enforcement trends

• Provider obligations and accountability for restrictive practices

• Governance, reporting and documentation requirements

• Identifying organisational risks and compliance gaps

• Civil penalties, regulatory action and reputational consequences

• Building a culture of least restrictive practice and participant safeguards

• Practical strategies to strengthen compliance, oversight and risk management

 

Attendees  will leave with a practical understanding of how to reduce restrictive practice risks, strengthen organisational compliance, and prepare for increasing regulatory scrutiny in the NDIS environment.

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3.00pm - 3.30pm 

Q & A and Panel with all Speakers and audience  

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3.30pm - 4.00pm

Close of first session 

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4.30pm - 6.30pm 

SILSDA and NDISDA, NDISLINK Networking